Simultaneous Multi-data Driven Billing Platform for Affiliate Networks

Client Overview

Our client was a global leader in Omni-channel marketing who offered integrated marketing solutions that combine consumer-centric insights with e-commerce expertise.

Leading publishers and advertisers preferred this internet marketing company’s global affiliate network to help increase their online revenue because, our client stood apart from other affiliate marketing networks in terms of experience, technology, network quality, and integrity.

Existing Challenges

Being a global leader in marketing, they acquired experts from different channels and united them into one large marketing platform, which led to intricate billing management.

Client Requirements

The client’s previous experience with Soft Suave reinforced their idea of approaching us with the requirements.

Provide improved customer experience, with the flexibility to generate invoices on a global, omni-channel, or individual level.

A system that efficiently supports their existing business, and the addition of new business lines in the future.

An integrated billing platform that reduces the complexities evolved from multiple templates.

Improve the internal efficiency of their billing and collection processes through seamless integration with various channels, reducing the hours spent on manual processing.

Soft Suave's Solution

The client’s successful transition into the global billing system was indeed an outstanding accomplishment and testimony to Soft Suave’s product maturity and implementation proficiency. Given the aggressive timelines, Soft Suave’ development team travelled the extra mile to complete the project within the time. Soft Suave, with the help of most modern and reliable technologies and frameworks, empowered the client by working along with them to convert their idea into reality as per their roadmap.

• A system was designed to collect and pre-process data from different channels: search, attribution, affiliate, and display before submission for billing.
• Automated processing enabled storing the spreadsheets from different channels through emails and handling them under one solution system.
• Previous month’s invoice data and exchange rates were fetched from the channel database and stored in the solution database to accelerate the process.
• FinancialForce makes superior financial management possible by streamline billing, storing financial data, enabling more effective collaboration across the organization, and supporting multi-dimensional financial analysis.
• Ad-hoc invoice generation technique enabled generating invoices anytime as required.
• The designed system supported flexible billing periods (monthly, quarterly, etc.) on a merchant basis and was designed to handle bulk invoices.
• The designed system made currency agnostic that provided tools for converting invoice amounts between currencies as required.
• Database optimization and reliable server deployment tools aided in attaining optimal.

Delight to the Client

The client reaped the benefit of implementing a convergent billing platform in the following ways.

Customer Experience

Tailing off billing complexities streamlined their financial services, thus achieving improved customer contentment.

Business Advancement

Flexibility in invoice generation and multi-currency support uplifted their business to the next level.

Flexibility

Global marketing leader handled as many as 50K+ invoices per month efficiently with the flexibility to handle significant increases in the future.